Privacy


Privacy Policy

  •  A record of your visit logs the following information for statistical purposes - the user's IP address, the date and time of the visit to the website, the pages accessed and documents downloaded, the previous website visited and the type of browser used. No attempt will be made to identify an end user or their browsing activities except, in the unlikely event of an investigation, where a law enforcement agency may exercise a warrant to inspect our service provider's logs. This information is analysed at the end of each month to determine the sites usage statistics. The site retains the email address of people who send emails when purchasing products for the purpose of sending a response. They are stored in a secure area within the site database and may be used for marketing purposes.
  • The site also retains an email address of people who join up to the "Email Statement or Email Catalogue" for the purpose of sending Catalogue and Statements via Email. They are stored in a secure area within the site database and may be used for marketing purposes.
  • Your personal information will not be disclosed to any third party. Security Policy
  • When purchasing from Dentotech, your financial details are passed through a secure server using a 128-bit SSL encryption technology. 128-bit SSL encryption is approximated to take at least one trillion years to break, and is the industry standard. If you have any questions regarding our security policy, please contact our customer service team on orders@dentotech.co.za

Customer Service Policy

  • Dentotech is committed to providing exceptional customer service and quality products. We endeavour to make sure that all products listed on our website are currently in stock and pricing is true and correct. Standard delivery time frames are within 12 -17 business days. In the event that an ordered item is not available or we are unable to fulfil your order, we will notify you within 2 business days to arrange an agreeable alternative item, a back order or a full refund.